Shipping & Policies

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Frequently Asked Questions

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- Designed with Love: Each piece is thoughtfully designed and manufactured to ensure the highest quality.
- Unique and Serene: Our designs are one-of-a-kind, bringing a touch of magic to your living space.
- Customer Satisfaction: We pride ourselves on excellent customer service and ensuring your complete satisfaction.

Do you accept returns, exchanges, or alterations after delivery?

Due to the custom nature of the item, we do not accept returns, exchanges, or requests for alterations after delivery. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!

Do you send photos before your ship items?

Due to the high volume of orders that we create and ship every day, we are unable to send photos or create mock-ups before production and shipment. We sometimes share sneak peeks of customer items on our Instagram @posiesandbloomboutique.

How do I make sure you match my color theme exactly?

The best way to make sure that your colors are matched as closely as possible is to send a) photos, or b) links to items or colors that you're trying to match. You can send photo attachments or insert links in our message conversation both before and after you place an order.

Do you offer rush production?

All orders will be processed in our standard 3 to 10 business days. If you need it SOONER, please let us know and we will set up a RUSH ORDER FEE listing in our shop, and these items will be processed in 2 business days.

Sizing details

Every item in our shop has a size chart. Please refer to this when placing your order to ensure you order the size you need! Thank you.